AI-native text analytics

Richer, more accurate, actionable insights from unstructured comments

Open-ended comments can be a powerful tool to uncovering CX insights you didn’t think to ask for, but technology limitations have made effective analysis inconsistent. Now, recent developments in AI-native text analytics allow CX insights to effortlessly go deeper when considering this unstructured feedback.

Download the one-pager to learn how this technology delivers:

• Top-tier accuracy of analysis
• Multi-source reporting on unstructured feedback
• Analysis of sentiment, categories, context and nuance