Northgate Market ventures into the restaurant industry with SMG’s expert guidance

Empowered by CX insights and a strong partnership, the brand is expanding with confidence

After achieving industry-leading customer satisfaction in the grocery sector, Northgate Market is poised for innovative growth. Leveraging insights from its partnership with SMG, the brand has introduced a pioneering in-store fast casual dining concept. This new venture underscores Northgate Market's commitment to delivering exceptional food paired with unparalleled customer service.

Watch the video to learn how Northgate Market:

• Rose to the top of its industry benchmark with confidence.
• Is revitalizing customer relationships as it expands.
• Partners with SMG to ensure strategic, informed decision making.