XM Program Guide: Digital Invitations
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How to Modernize Your XM Program With Digital Invitations
As feedback methods evolve alongside customer interactions, it's no longer enough to rely on receipt-based invitations. Consumers are continuing to turn to digital channels, and brands must adopt innovative engagement methods to collect feedback across the customer journey.
Download the one-pager to learn:
- 3 benefits of email invitations
- Why it's important to collect feedback from a variety of channels
- The impact of digital methodologies on your experience management program