Streamline integrated insights to simplify orders + support customers throughout digital journey

Drive sales + customer satisfaction through improvements to online ordering

When Pizza Pizza saw a significant increase in online orders paired with a high problem rate--particularly for customers placing complex orders--the brand prioritized its digital transformation efforts and launched major changes to its digital platform.

Download this Top Partnership Insight to learn how Pizza Pizza:

• Leveraged customer-level data + text analytics to pinpoint specific gaps in the online ordering process
• Enhanced the customer's digital journey by including ordering wizards + visual cues for assistance
• Drove a 12% increase in YOY digital sales + decreased Ease of Paying Online dissatisfaction by 5 ppts